Open to opportunities

Salma Mostafa

@salmamostafa1

Message

Motivated customer service trainee skilled in communication, problem solving, and remote support.

Egypt

Message

What I'm looking for

I’m seeking remote customer support roles where I can apply strong communication, problem-solving, and organization while growing into long-term customer success responsibilities.

I am a motivated and reliable Customer Service Trainee with strong communication skills, a talent for problem-solving, and a proven ability to adapt quickly in remote work environments. I have supported customers via chat and social platforms, maintained professionalism under pressure, and improved response organization while assisting diverse client needs.

Currently pursuing a Bachelor of Pharmacy, I bring disciplined time management, active listening, and a commitment to long-term career growth. I’m a quick learner who enjoys educating and guiding others, and I hold certifications in customer service basics and communication skills.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Trainee

Current

Freelance

Jan 2023 - Present (2 years 11 months)

Provided remote customer support via chat and social platforms, resolving basic inquiries and maintaining professional, timely responses while improving communication and problem-solving skills.