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Oluwatobiloba Ifaturoti

@oluwatobilobaifaturo

Dedicated Customer Service Officer with expertise in data analysis.

United Kingdom

What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovation.

I am a dedicated and experienced Customer Service Officer with a proven track record in delivering exceptional client experiences within the financial and property development sectors. My expertise lies in handling customer complaints, conflict resolution, and building strong client relationships. I have a strong proficiency in D365 and data analysis using SQL, Excel, and data visualization tools such as Microsoft Power BI and Tableau. My proactive problem-solving skills and collaborative approach have consistently contributed to achieving business objectives.

Throughout my career, I have been recognized for my contributions, including receiving an Award of Excellence for exceptional support at Access Bank. My role as a Client Relationship Officer at Landmark Africa allowed me to enhance user adoption of the Landmark Citizen app by 10% through effective marketing strategies. I am eager to leverage my technical skills to drive user growth and customer acquisition in future roles.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Edinburgh Napier University logoEU

Edinburgh Napier University

Post Graduate Diploma, Marketing with Digital Strategy

2024 -

Pursuing a Post Graduate Diploma in Marketing with Digital Strategy, focusing on Digital Analytics, Digital Marketing Strategy, Social Media and Content Marketing, Strategic Brand Management, Consumer Insights, and Research Methods.

Federal University of Technology, Akure logoFA

Federal University of Technology, Akure

Bachelor of Agricultural Technology, Forestry and Wood Technology

2016 -

Completed a Bachelor of Agricultural Technology in Forestry and Wood Technology, awarded Excellence and Productivity Award in 2014.

Tech stack

Software and tools used professionally

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Oluwatobiloba Ifaturoti - Client Relationship Officer - Landmark Africa | Himalayas