Oluwaseyi Joshua

I'm an Administrative and Operations Support professional based in Lagos, Nigeria, with over 10 years of experience keeping businesses organized and running smoothly, both on-site and remotely. My career has centered on one consistent theme: taking operational weight off leadership so they can focus on growing the business, while I handle the records, reporting, and coordination that keep everything on track.

Most recently, as Business Process & Performance Manager at Dimaps Battery Group, I managed daily operations end-to-end, maintaining accurate records, updating spreadsheets, and monitoring inventory, sales, and customer transactions through Zoho CRM and Google Sheets. I owned the weekly and monthly reporting cycle, turning raw data into clear insights leadership used for decision-making, and ran routine data audits that caught discrepancies before they became costly. I also coordinated cross-functional tasks and supported workflow improvements that reduced reporting errors and improved inventory accuracy.

Before that, as an Investment & Business Management Officer at Lanberg Management Limited, I managed client records, investment documentation, and loan applications, work that demanded accuracy and discretion, since I regularly handled confidential financial information. I maintained CRM databases tracking client portfolios and repayments, prepared operational reports for management, and coordinated client communication across email, phone, and virtual channels while meeting client acquisition targets.

Earlier, as an Administrative Officer at Double E Marketing Solutions, I built the foundational skills that still define how I work today: managing correspondence, scheduling, vendor relationships, and confidential filing systems, while liaising with government agencies on permits and approvals.

Across every role, a few things have stayed constant. I don't wait to be told when something's inefficient, I've trained staff on new digital systems and streamlined workflows, often before being asked. I work comfortably across Google Workspace, Microsoft Office, ClickUp, and CRM platforms like Zoho and Salesforce, and I use AI tools such as ChatGPT and Claude to speed up drafting and research, while applying my judgment to the final output.

What I'm looking for now is a long-term remote role, as an Administrative Assistant, Virtual Assistant, or Operations Coordinator, where I can bring this same reliability and proactive ownership to a growing team. I care about doing the unglamorous work well: the records that stay accurate, the reports that go out on time, and the small fixes nobody notices until they're missing.