Oluwaseun Oguntuwase
@oluwaseunoguntuwase
I deliver outstanding customer experiences, blending customer service, operations, and business development.
What I'm looking for
I’m a dedicated, personable professional focused on providing outstanding customer experiences. I’m committed to resolving inquiries efficiently while building long-term client relationships.
In business-facing roles, I’ve driven customer acquisition, product adoption, and market penetration. I develop growth-focused marketing campaigns, generate market insights, and identify strategic partnerships to expand reach.
From operations to client support, I’ve coordinated day-to-day workflows and raised customer satisfaction by addressing feedback quickly. I’ve also managed financial operations including budgeting, cost control, payroll, and revenue reporting to support profitability targets.
Earlier in my career, I worked in administrative and reception roles—handling calls and emails, scheduling appointments, preparing documents, and maintaining accurate records. I’m also trained in data analytics, and I bring a detail-oriented, problem-solving mindset to every challenge.
Experience
Work history, roles, and key accomplishments
Business Development Marketer
OPay
Apr 2025 - Present (1 year 2 months)
Drive customer acquisition, product adoption, and market penetration through growth campaigns and activation strategies while building partnerships to expand the business reach.
Operations Manager
Tev’s Kitchen Restaurant
Sep 2022 - Present (3 years 9 months)
Managed daily restaurant operations by supervising staff, monitoring inventory and supplies, and overseeing budgeting, payroll, and revenue reporting to support profitability goals.
Loan Collector
PalmPay
Oct 2023 - Aug 2024 (10 months)
Monitored overdue loan accounts, contacted borrowers to remind and negotiate repayment terms, and followed up on commitments to resolve delinquent cases.
Receptionist
Afromedia
May 2019 - Feb 2022 (2 years 9 months)
Handled incoming calls and emails, scheduled appointments and meetings, provided administrative support, maintained visitor records, and assisted with onboarding for new employees.
Education
Degrees, certifications, and relevant coursework
Ebonyi State University
Bachelor of Science, Linguistics and Literary Studies
Earned a BSc in Linguistics and Literary Studies (2016 listed on resume).
Availability
Location
Authorized to work in
Job categories
Skills
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