Oluwadamilola Ilesanmi
@oluwadamilolailesanm
I resolve customer issues and keep school and office operations organized.
NigeriaWhat I'm looking for
I'm currently resolving customer inquiries, complaints, and technical issues at Teleperformance in Lagos, providing product information and escalating issues when needed.
Previously, I supported Olagoke College as a School Secretary, maintaining student and staff records, coordinating meetings, preparing academic calendars, and communicating with parents, teachers, students, and management.
I've also handled calls, queries, official correspondence, office equipment, meeting minutes, and general administration at Royal Heritage Comprehensive High School and Sealing Engineering Services.
I bring Office Technology and Management training, Microsoft Office skills, customer-service focus, and a commitment to teamwork, professionalism, continuous learning, and delivering results.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Teleperformance Company
Jan 2025 - Present (1 year 7 months)
Responds to customer inquiries and resolves complaints via phone, email, and chat. Provides product information and troubleshoots issues, escalating when necessary.
School Secretary
Olagoke College
Jan 2022 - Dec 2023 (1 year 11 months)
Managed school records, attendance, and payroll. Coordinated meetings, communicated with stakeholders, and performed clerical duties.
Secretary
Sealing Engineering Services
Jan 2019 - Dec 2019 (11 months)
Planned business operations and supervised people. Arranged meetings, took minutes, and distributed documents.
School Secretary
Royal Heritage Comprehensive High School
Jan 2018 - Dec 2019 (1 year 11 months)
Handled calls, queries, and complaints. Drafted official letters and maintained office equipment and work areas.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Ede
Higher National Diploma, Office Technology and Management
2020 - 2022
Pursued a Higher National Diploma in Office Technology and Management.
Federal Polytechnic Ede
National Diploma, Office Technology and Management
2016 - 2018
Completed a National Diploma in Office Technology and Management.
Borik Comprehensive High School
Secondary School Certificate, General Studies
2009 - 2015
Completed secondary education and obtained the National Examination Council certificate.
Gideon Nursery/Primary School
First School Leaving Certificate, Primary Education
2003 - 2009
Earned the First School Leaving Certificate.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
Interested in hiring Oluwadamilola?
You can contact Oluwadamilola and 90k+ other talented remote workers on Himalayas.
Message OluwadamilolaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
