Oluwadamilola Akeyo

Act as primary contact point for passengers, providing rail information and support to vulnerable and mobility-impaired passengers. Manage station operations, handle incidents, and collaborate with stakeholders to ensure safe and smooth journeys.

Supported sales efforts, attended to customer inquiries, and managed product orders, payments, and returns. Acted as first point of contact while adhering to company service policies.

Provided front-line support and assistance to customers, operated computerized till systems and barcode scanners, and contributed to team efforts in delivering quality service.

Delivered day-to-day customer service via calls and chats, provided quotations and product availability status, handled inquiries and resolved issues efficiently, and maintained client relationships to improve satisfaction.

Welcomed clients and managed front-desk operations, scheduled meetings, responded to emails, and handled calls. Maintained client interaction records and supported administrative functions.

Pursued a Bachelor of Science in Business Administration from 2016 to October 2021, with relevant coursework in development economics, public sector management, industrial economics, microeconomics, accounting, business administration, and business law.