Popoola Tinuola
@popoolatinuola
Account-focused customer service professional optimizing operations and client relationships.
NigeriaWhat I'm looking for
I am an account and customer service professional with progressive experience across multiple industries, including technology, printing, manufacturing, and retail. I have supported operations as an Account Officer, Customer Service Executive, Junior Account Officer, and Front Desk/Cashier, consistently improving executive productivity and client satisfaction.
My strengths include relationship building, active listening, organization, time management, multitasking, and problem solving, complemented by competence with Microsoft Office and Microsoft Dynamics NAV. I have completed targeted trainings such as Recruitment and Selection (Alison) and courses in fundraising, workforce collaboration, and business expansion.
I am currently pursuing a Cyber Security Officer digital skill certification and hold a BSc in Accounting (University of Ibadan DLI) and an NCE in Business Accounting. I seek to bring dependable administrative, coordination, and account management skills to a growth-focused team.
Experience
Work history, roles, and key accomplishments
Cashier / Front Desk Officer
Kayzplace Barbershop
Jan 2025 - Present (8 months)
Managed front-desk operations and cashier duties, processed transactions and supported customer service functions in 2025.
Junior Account Officer
Kolorkote Industries
Jan 2023 - Dec 2024 (1 year 11 months)
Supported accounting functions and customer interactions, maintained financial records and assisted with reconciliations during 2023–2024.
Account / Customer Service
Eagle Package Printing Limited
Jan 2022 - Dec 2023 (1 year 11 months)
Handled customer accounts and service operations, maintained client records and coordinated billing processes from 2022–2023 to support business workflows.
Account Officer / Customer Service
Skysat Technologies
Jan 2020 - Dec 2021 (1 year 11 months)
Managed customer accounts and provided front-line support, improving response times and maintaining accurate records during tenure from 2020–2021.
Account Officer / Customer Service
Swifts Shelter Projects
Jan 2017 - Dec 2020 (3 years 11 months)
Provided account management and customer service support, ensuring timely resolution of client queries and maintaining accurate account records to support operational continuity from 2017–2020.
Education
Degrees, certifications, and relevant coursework
Cyber Security Officer (in view)
Cyber Security
Pursuing Cyber Security Officer training (in view).
Awori District College of Education
NCE, Business Accounting
Completed NCE in Business Accounting at Awori District College of Education.
Digital Skill for Africa (training)
Certificate, Digital Skills
Completed Digital Skills for Africa training focused on digital competencies.
ACAlison (Recruitment and Selection course)
Certificate, Recruitment
2023 - 2023
Completed an online Recruitment and Selection course on Alison in 2023.
Cruz Wise Academy (trainings)
Certificate, Management and Development
Attended trainings on management strategies, fundraising, and workforce collaboration at Cruz Wise Academy.
UIUniversity of Ibadan (Distance Learning Institute)
Bachelor of Science, Accounting
Bachelor of Science in Accounting via the University of Ibadan Distance Learning Institute.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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