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@olubunmioludare
IT Professional with expertise in Computer Science and IT Infrastructure
Highly motivated and experienced IT professional with a strong background in computer science and IT infrastructure. Proven track record of delivering exceptional IT support services, with expertise in troubleshooting, network administration, and software installation. Possesses excellent problem-solving skills, with the ability to work independently and as part of a team.
With over 15 years of experience in the IT industry, I have developed a strong understanding of IT infrastructure, including network administration, software installation, and troubleshooting. My expertise also includes proficiency in Microsoft Office suite, graphical software, and IT service management.
I am a certified ITIL professional, with a strong passion for delivering exceptional IT services that meet the needs of users. My goal is to contribute my skills and experience to an organization that values excellence and teamwork.
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Work history, roles, and key accomplishments
Mangal Industries Ltd.
Jan 2022 - Present (3 years 10 months)
Provided first and second-level helpdesk support, managing IT service delivery and user queries.
Tranter Information Technology Infrastructure Services
Jan 2008 - Jan 2022 (14 years)
Handled user calls and incidents, providing timely resolutions for hardware and software issues.
Upper Niger River Basin Development Authority
Jan 2007 - Jan 2008 (1 year)
Served as a computer tutor, educating students in computer science.
J & B Consult
Jan 2007 - Jan 2007 (0 months)
Provided IT support by responding to client calls and resolving technical issues.
Robuck Café
Aug 2003 - Jan 2007 (3 years 5 months)
Taught computer skills and coordinated computer-based examinations for students.
Tantalizers Limited
Jan 2002 - Aug 2003 (1 year 7 months)
Monitored and ordered products to ensure quality for customer consumption.
Electronic Reading System
Jan 2001 - Jan 2002 (11 months)
Assisted in the customization of swiping machines and produced user cards for automated clocking systems.
Degrees, certifications, and relevant coursework
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