Oliwia Głąb-Omeriaye

Provided high-quality customer support, ensuring prompt issue resolution. Collaborated with cross-functional teams to improve service efficiency and analyzed customer feedback to enhance user experience and optimize service processes.

Assisted clients in selecting financial solutions tailored to their needs. Handled credit sales inquiries, processed transactions accurately, and maintained and updated customer records to ensure smooth operations.

Managed guest check-ins, reservations, and customer inquiries. Ensured high-quality guest service and a seamless stay experience for all hotel patrons.

Delivered exceptional customer service and assisted in product selection. Maintained store organization and managed stock replenishment effectively.

Resolved customer inquiries and assisted in account management for Virgin Mobile customers. Processed sales transactions and handled service requests efficiently.

Managed SOHO (Small Office/Home Office) business clients. Provided tailored service solutions to improve client satisfaction and retention.

Currently pursuing a Bachelor's Degree in Business Administration, focusing on enhancing management and operational skills. This program aims to provide a comprehensive understanding of business principles.

Completed an online course in marketing, covering fundamental principles and strategies. This course provided insights into digital marketing techniques and consumer behavior.