Olivia Wright
@oliviawright
I resolve customer issues across retail, online fulfillment, and delivery operations.
United StatesWhat I'm looking for
I've supported customers at Five Below, Walmart, and the Walmart Spark Platform, handling questions, returns, exchanges, substitutions, delivery updates, and order concerns in fast-paced environments. At Walmart, I fulfilled 90+ online orders per shift while maintaining speed, accuracy, and product quality.
I've processed approximately $800–$1,000 in transactions per shift at Five Below and was selected to provide seasonal floor leadership for 2–3 associates. I bring clear communication, customer issue resolution, digital order-system experience, and basic technical troubleshooting using Windows, Microsoft Office, Google Workspace, and Zoom.
Experience
Work history, roles, and key accomplishments
Delivery Driver
Walmart Spark Platform
Apr 2026 - Present (5 months)
Completed 78+ delivery trips while managing multi-order batches and time-sensitive routes. Verified order accuracy and communicated with customers regarding delivery status and concerns.
Provided front-line customer service, resolving questions and concerns with a calm, solutions-focused approach. Processed transactions accurately and supported front-end operations during a seasonal lead assignment.
Fulfilled an average of 90+ online customer orders per shift while maintaining speed and accuracy. Provided customer service for substitutions and order concerns, using digital order-picking systems.
Education
Degrees, certifications, and relevant coursework
Bartow Senior High School
High School Diploma, General Studies
Earned a High School Diploma from Bartow Senior High School in May 2024.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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