At Sinclair Inc, I developed strategic recommendations based on customer goals, performance data, and industry trends. I also conducted business reviews, translating campaign metrics into actionable recommendations.
At FullSteam, I managed client relationships and renewal and expansion conversations for Bay-Master LLC. I guided customers through product offerings and upgrades with personalized consultations and virtual demonstrations.
At FullFunnel, I managed client campaigns and analyzed account performance and health. I presented insights to leadership and helped develop success plans based on clients’ processes and obstacles.
I’ve mentored and trained new hires on account management and sales processes. My experience includes customer onboarding, implementation, adoption, retention, and expansion.
