
Olayeni Kareem
@olayenikareem
Customer Support and Operations Professional at KC Gaming Network (Bet9ja Franchise), handling customer issues and coordinating 13 staff.
What I'm looking for
At KC Gaming Network (Bet9ja Franchise), I supervise and coordinate a team of 13 staff members to keep daily operations running smoothly.
I respond to customer inquiries and complaints, resolve issues, and work to maintain a high level of customer satisfaction across assigned outlets.
I balance daily financial accounts, prepare operational reports, and maintain accurate records in line with company procedures.
I also monitor staff performance and provide guidance to improve service quality. I’m open to remote work and seeking a Customer Support role.
Experience
Work history, roles, and key accomplishments
Betting Operational Manager
KC Gaming Network (Bet9ja Franchise)
Jan 2023 - Present (3 years 10 months)
Supervise and coordinate a team of 13 staff members to ensure smooth daily operations. Respond promptly to customer inquiries, resolve complaints, balance daily financial accounts, and prepare accurate operational reports.
Education
Degrees, certifications, and relevant coursework
Kwara State Polytechnic
Higher National Diploma, Agricultural Engineering
Graduated with a Higher National Diploma in Agricultural Engineering in September 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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