Obianuju Onuh
@obianujuonuh
I support customers, resolve service issues, and maintain accurate operational records.
NigeriaWhat I'm looking for
I've supported customers and daily operations across telecommunications, retail, and public-sector environments for over 10 years.
At MTN Nigeria's Enterprise Business Unit, I handle enquiries about products, services, and solutions, follow up on service issues, and work with internal teams to drive resolution. I also maintain customer information and prepare sales and service reports.
As Branch Manager at K.C. Gaming Network (Bet9ja), I managed daily branch operations, addressed customer concerns, maintained records, and prepared performance reports. My public-sector roles also involved customer-facing support, outreach, data collection, documentation, and follow-up.
I'm comfortable explaining services clearly, communicating through email and online channels, and using Microsoft Word, Excel, and PowerPoint to keep records and reporting accurate.
Experience
Work history, roles, and key accomplishments
Support customers with enquiries about MTN products, services, and solutions. Follow up on customer requests and service issues to ensure proper resolution.
Branch Manager
K.C. Gaming Network (Bet9ja)
Jan 2017 - Dec 2019 (2 years 11 months)
Managed daily branch operations and attended to customer enquiries and concerns. Maintained accurate records and prepared branch performance reports.
Administrative Officer
Ministry of Social Welfare, Enugu State
Jan 2016 - Dec 2017 (1 year 11 months)
Provided administrative and customer-facing support for welfare programmes. Maintained accurate records, documentation, and reports.
Community Support & Administrative Assistant (NYSC)
Ministry of Social Welfare, Cross River State
Jan 2015 - Dec 2016 (1 year 11 months)
Supported community outreach, data collection, and documentation. Assisted with administrative tasks and maintained accurate records.
Education
Degrees, certifications, and relevant coursework
Enugu State University of Science and Technology
Bachelor of Science, Psychology
2010 - 2014
Earned a Bachelor of Science in Psychology from Enugu State University of Science and Technology from 2010 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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