Olabode Olabiyi

Coordinate daily business operations, supervise 38 staff, and improve customer experience. Contributed to over 43% improvement in overhead profit before tax and a reported 56% improvement in operational performance.

Provided executive, administrative, operational and technical support, coordinating calendars, meetings, reports, and follow-ups while maintaining confidentiality.

Led customer service and non-cash processing operations, supervised teams, and ensured adherence to banking procedures and controls.

Processed customer transactions, managed ATM cash loading and reconciliation, and diagnosed ATM-related issues to minimize downtime.

Engaged clients, marketed pension products, and generated new Retirement Savings Accounts while building professional relationships.

Delivered structured lessons, prepared instructional and assessment documents, monitored performance, and maintained records.

Prepared lesson plans, administered assessments, maintained academic records, and organized additional tutorials.

Supported operational activities, prepared technical reports, and maintained operational documentation in line with site procedures.

Pursued a Bachelor of Science in Computer Science, completing the degree in 2024.

Earned a Proficiency Certification in Banking Operations from the Chartered Institute of Bankers of Nigeria.

Completed a Higher National Diploma in Minerals and Petroleum Resources Engineering.

Completed a National Diploma in Mineral Resources Engineering.

Attained Associate Membership with the Chartered Institute of Bankers of Nigeria.

Completed a Professional Certificate in Health, Safety & Environment.