okonkwo chisom
@okonkwochisom1
I deliver empathetic customer support, clear communication, and effective issue resolution in high-pressure environments.
NigeriaWhat I'm looking for
At Nigerian Navy Reference Hospital, I supported 15+ clients weekly, listened actively to concerns, and communicated clear, empathetic solutions in high-pressure situations.
I've managed client inquiries, maintained confidential documentation, and followed up with medical teams to ensure accurate records and seamless service delivery. I also de-escalated concerns from distressed clients and families while helping maintain a positive service experience.
I'm seeking a remote customer support or entry-level customer service opportunity in technology where I can contribute strong communication, documentation, and problem-solving skills.
Experience
Work history, roles, and key accomplishments
Assistant Psychologist
Nigerian Navy Reference Hospital
Jan 2024 - Jan 2025 (1 year)
Provided support to 15+ clients weekly, managed inquiries, and maintained confidential documentation. De-escalated distressed clients and collaborated with medical teams.
Education
Degrees, certifications, and relevant coursework
Imo State University
Bachelor of Science, Psychology
2018 - 2022
Pursued a Bachelor of Science in Psychology, gaining skills in client support, communication, and problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
Skills
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