Open to opportunities

Okechukwu Okocha

@okechukwuokocha

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Reliable customer assistant with strong communication and problem-solving skills.

Nigeria

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What I'm looking for

I am looking for a remote position that values creativity and effective communication, where I can contribute to enhancing customer experiences and support team objectives.

I am a dedicated and articulate individual with a strong background in customer assistance and technical support. My experience includes working as an IT Assistant at Telecom Satellite Television (TSTV), where I maintained in-house play-out systems and efficiently ran maintenance on data center servers. I pride myself on my ability to handle customer inquiries with patience and empathy, ensuring a positive experience for all clients.

In addition to my technical skills, I have a solid foundation in web development, having built an eCommerce web application and designed promotional materials for various brands. My education in Electrical Engineering from Landmark University has equipped me with a strong analytical mindset, which I apply to problem-solving in high-volume settings. I am committed to enhancing customer experiences and driving business objectives through effective communication and collaboration.

Experience

Work history, roles, and key accomplishments

Current

Freelancer

Current

Upwork

Jul 2022 - Present (3 years)

Designed logos for multiple brands and created flyers and promotional banners for companies. Built an e-commerce web application to sell products online.

Logo Design Graphic Design E commerce Development Web Development Client Communication

Electrical Engineer

Skytech Solar Engineering

Oct 2024 - Mar 2025 (5 months)

Installed over 500 solar streetlight systems nationwide and organized and supervised teams during site work. Made remarkable and notable negotiations contributing to the management of company's resources.

Team Supervision Negotiation Resource Management Project Coordination

IT Assistant

Telecom Satellite Television (TSTV)

Sep 2023 - Sep 2024 (1 year)

Maintained in-house play-out systems and ran regular maintenance on data center servers. Worked efficiently with teams as well as independently, and maintained and ran commits on IP channels on transcoder systems.

Maintenance Data Center Management Team Collaboration Independent work

Education

Degrees, certifications, and relevant coursework

LANDMARK UNIVERSITY

B.ENG, ELECTRICAL ENGINEERING, ELECTRICAL ENGINEERING

Completed a Bachelor of Engineering in Electrical Engineering. Gained foundational knowledge and practical skills in electrical systems and engineering principles.