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ogunnowo oluwatobiloba

@ogunnowooluwatobilob

Human Resources Officer at Planet Project Limited, supporting recruitment, onboarding, employee records, and office operations.

Nigeria

Message

At Planet Project Limited, I supported HR operations by maintaining confidential employee records and compliance documentation, scheduling interviews, and coordinating onboarding logistics.

I also coordinated front desk operations and managed executive calendars and meeting schedules, while responding to employee questions about company policies and administrative procedures.

Earlier, I supported customers and executives at MX Collection, LinkCredit, Piska Tech, and Mx Limited. At Piska Tech, I exceeded collection targets and received the Best Performance Award.

Experience

Work history, roles, and key accomplishments

Human Resources Officer (NYSC)

Planet Project Limited

Jan 2025 - Jan 2026 (1 year)

Supported HR operations by maintaining confidential employee records and compliance documentation. Streamlined recruitment by scheduling interviews and coordinating onboarding logistics.

HR Administration Recruitment support Interview Scheduling Onboarding coordination Employee Records Compliance Executive Calendar Management Google Workspace Microsoft Office

Virtual Assistant & Customer Support Specialist

LinkCredit

Jan 2023 - Jan 2024 (1 year)

Provided virtual administrative assistance including diary management and task tracking. Monitored repayment schedules and resolved online inquiries to reduce delays.

Virtual Assistant Diary Management Task Tracking Trello Asana Customer Support Communication Skills

Customer Service Representative

MX Collection

Jan 2023 - Jan 2024 (1 year)

Managed high-volume customer inquiries via phone, email, and live chat, delivering accurate resolutions. Maintained precise records of customer interactions and escalations in CRM.

Customer Satisfaction Complaint Resolution Client Engagement CRM Systems Data Entry Communication Skills

Debt Recovery & Client Services Officer

Piska Tech

Jan 2022 - Jan 2023 (1 year)

Spearheaded customer debt recovery efforts, applying strategic negotiation tactics to exceed monthly collection targets. Maintained accurate credit and debt records and generated portfolio reports.

Debt Recovery Negotiation Client Relations Record keeping Reporting Target achievement

Executive Assistant & Client Relations Officer

Mx Limited

Jan 2018 - Jan 2020 (2 years)

Provided high-level administrative support to executive staff, managing calendars, travel itineraries, and documentation. Acted as frontline representative for client relations and managed escalations.

Executive Support Calendar Management Travel Arrangements Client Relations Escalation Management Documentation