Looking for a job

Ogechukwu Eleodimuo

@ogechukwueleodimuo

Message

I support customers and users by resolving issues and simplifying technical products.

Nigeria

Message

What I'm looking for

I'm looking for a customer or product support role where I can resolve user issues, explain technical products clearly, collaborate with technical teams, and ensure every request receives a thoughtful follow-up.

I've supported users of Insight Mesh AI, an AI-powered knowledge platform for searching internal documents, by testing workflows, investigating product issues, and explaining technical features in simple language.

Across St Cyril Cancer Treatment Foundation and USAfrica Trade and Business Network, I've managed client, partner, customer, and community enquiries, followed up on unresolved requests, and escalated issues with clear context. I handle sensitive conversations with patience, professionalism, and discretion.

Earlier, at Procost Consultants, I coordinated schedules, communications, records, and follow-up activities while keeping priorities organised across remote collaboration tools.

Experience

Work history, roles, and key accomplishments

AI Product Support

Insight Mesh AI

May 2025 - Jul 2026 (1 year 2 months)

Provided support for an AI-powered knowledge platform, testing workflows, investigating issues, and explaining technical features to non-technical users.

AI Product Support Technical Troubleshooting Documentation Remote Collaboration