Ofonime Itoro

OI

Open to opportunities

Ofonime Itoro

@ofonimeitoro

I lead IT operations, coordinate projects, and provide customer-focused technical support.

What I'm looking for

I'm looking for an opportunity to lead or support IT projects, resolve technical issues, work closely with customers and teams, and continue growing my software engineering skills.

I lead IT operations and coordinate projects for an IT firm in Abuja, keeping clients, team members, and stakeholders informed throughout delivery.

I provide first-level technical support, resolve IT-related user issues, and respond to client enquiries with clear, professional, and customer-friendly communication.

I'm building my software engineering capabilities through The Odin Project while completing a B.Sc. in Computer Science at the National Open University of Nigeria.

I bring practical leadership, client relationship management, and a customer-focused approach to smooth day-to-day IT operations.

Experience

Work history, roles, and key accomplishments

IF

Current

Head of IT / Project Manager

Current

IT Firm

Communicates effectively with clients, team members, and stakeholders regarding project updates. Provides technical assistance and first-level support for users experiencing IT-related issues, demonstrating excellent customer service.

Customer Service IT Support Technical Support Project Management Customer Relationship Management

Education

Degrees, certifications, and relevant coursework

NN

National Open University of Nigeria

Bachelor of Science, Computer Science

Pursuing a Bachelor of Science in Computer Science with an expected graduation in 2027.

TP

The Odin Project

Professional Development, Software Engineering

Currently advancing software engineering skills through The Odin Project, with practical knowledge of HTML, CSS, and JavaScript.

II

Institute of Data Processing Management (IDPM)

Professional Certification, Data Processing

Holds a professional certification from the Institute of Data Processing Management.

Tech stack

Software and tools used professionally

JavaScript

Google Workspace

Odin

Availability

Open to opportunities

Location

Nigeria

Authorized to work in

Job categories

IT Manager Project Manager IT Support Specialist Technical Support Specialist Customer Support Specialist Software Engineer IT Management IT Systems Manager IT Support Manager IT Manager Support IT Operations Manager IT Manager

Skills

IT Operations Project Management Technical Support Customer Service HTML CSS JavaScript Microsoft Office Google Workspace Software Engineering Professional communication Remote Work Odin Customer Relationship Management

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