At United Farmers of Alberta Insurance, I made outbound calls to prospective and existing clients about auto, farm, home, and commercial insurance. I listened to their needs and matched them with coverage options.
I also booked qualified appointments for licensed insurance advisors, supporting smooth handoffs and timely follow-ups.
At Vanguard Supermarket, I handled high volumes of customer interactions while following procedures for service, cash handling, refunds, and exchanges. I protected customer and account information.
At Spark Logistics, I identified business opportunities and generated leads through cold calling, referrals, networking, and field marketing. I promoted logistics, transportation, and delivery solutions.

