Odalys Rodriguez
@odalysrodriguez
I've led pediatric scheduling operations and patient access workflows across fast-paced healthcare settings.
United StatesWhat I'm looking for
I've supported patient access, scheduling, and clinical operations for more than 15 years, most recently at Guthrie Pediatrics in Binghamton.
As Director of Operations, I oversee scheduling across multiple pediatric locations, use Epic to manage records and communication workflows, and optimize scheduling templates to improve access and reduce delays. I also step in for intake, registration, and scheduling needs during staffing shortages.
My background includes office management at TPMG ENT Specialists, unit coordination at UHS Hospitals, and medical assisting and office management at Upstate ENT.
I'm known for organized, compassionate patient communication, high-volume call handling, and resolving escalated concerns through established clinical protocols. I'm seeking a remote patient scheduling or intake role.
Experience
Work history, roles, and key accomplishments
Director of Operations – Pediatrics
Guthrie
May 2015 - Present (11 years 4 months)
Oversees patient scheduling operations across multiple pediatric locations, utilizing Epic EMR to manage scheduling, patient records, and communication workflows. Assists with patient intake, registration, and scheduling during staffing shortages, and resolves escalated patient concerns.
Education
Degrees, certifications, and relevant coursework
Elmira Business Institute
Associate of Science, Medical Assisting
Associate of Science in Medical Assisting.
Availability
Location
United StatesAuthorized to work in
Job categories
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