At Golden Ticket Online Arcade USA, I resolved gameplay and technical issues, including game errors, loading problems, and browser compatibility concerns.
I also supported customers with purchases and account balances, investigated transaction concerns, and followed up on redemption requests.
At Mark's Logistics, I followed up on deliveries and unresolved concerns, sharing accurate information about shipping procedures, timelines, fees, and policies.
At Bokku Mart, I promoted products, processed orders, and handled customer objections and complaints. My experience also includes inbound and outbound calls, sales support, and call center operations.
