Open to opportunities

Obinna Diamond-Peter

@obinnadiamond-peter

Message

Compassionate Support Worker and customer experience professional focused on dignity and service.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can deliver person-centred elderly support with compassionate care and excellent customer experience, using my communication, problem-solving, and documentation skills to improve client wellbeing and service satisfaction.

I’m an empathetic, detail-oriented Support Worker with hands-on elderly care experience and strong front-desk client relations. At ARC Oasis Lagos, I assisted residents with personal care (bathing, dressing, grooming, and toileting), provided mobility assistance and safe transfers, offered companionship, and monitored wellbeing to report changes to senior staff.

I also bring customer-focused strengths from roles as a Customer Service Representative and Sales Representative—welcoming clients, responding to inquiries, negotiating prices, coordinating with support teams when needed, and resolving concerns professionally. I maintain clean, safe environments in line with infection control policies, complete documentation and care plan updates, and communicate effectively to build trust, meet service expectations, and improve overall client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Sales Representative

Current

Kevinstance Global Resources

Mar 2026 - Present (3 months)

Welcomed walk-in customers, responded to inquiries, and negotiated prices. Coordinated with mechanics, cleaners, and clearing agents to support customer needs.

Customer Service Negotiation Client Inquiries Relationship Management Walk In Customer Handling Problem Solving Communication

Caregiver/Support Worker

Arc Oasis Lagos Elder Care

Jun 2025 - Feb 2026 (8 months)

Assisted elderly residents with personal care (bathing, dressing, grooming, toileting) and supported safe mobility transfers to reduce fall risk. Provided companionship, monitored health changes, followed infection control practices, and supported care teams with documentation and care-plan updates.

Safe Transfers Mobility Support Companionship & Emotional Support Infection Control Safeguarding Duty Of Care

Teacher/Supervisor

Mondriela Nursery And Primary School

Sep 2016 - Jun 2018 (1 year 9 months)

Provided care and supervision to young children in a safe, supportive environment. Maintained records of student progress and attendance and communicated with parents and staff to support child development.

Child Supervision Classroom Care Student Progress Tracking Interpersonal Skills Documentation Team Collaboration

Customer Service Representative

Wearitall Luxury

Mar 2015 - Jul 2016 (1 year 4 months)

Assisted shoppers with product selection, sizing, and styling advice across in-store and phone/online channels. Responded to complaints and feedback, built customer relationships for repeat business, resolved issues professionally, and consistently met sales targets.

Customer Service Product Selection Assistance Complaint Resolution Client Relations Relationship Building Sales Target Achievement