Obakeng Maserame UserOU
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Obakeng Maserame User

@obakengmaserameuser

The applicant has working experience of +6 years in the customer care and sales sector.

South Africa
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What I'm looking for

The applicant is looking for a opportunities within the customer service, sales or administration departments within Himalaya Wellness.

The applicant is a energetic 33 year old female, whom has gained a variety of skillsets which contribute positively to all working environments. Kindly review all attachments which serve as a elaboration.

Experience

Merchants logoME

Customer Experience Consultant

Merchants

Jun 2022 - Feb 2023 (8 months)

The applicant joined Merchants under the Vodacom campaign, with functions of a customer experience consultant to resolve network and hardware queries received from inbound calls. Some functions include 1st contact resolution, providing accurate product knowledge with use of appropriate systems. Use of active listening, probing and emotional intelligence used on each call. Review resume for more.

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