Oana Negoita

Managed a long-term client engagement, owning corporate applications and leading delivery and team leadership. Built deep understanding of client operations, translating business needs into roadmaps and functional specifications.

Supported multiple mentees across career transitions in the technology sector. Recurring mentor across multiple cohorts.

Led the full CSR programme across education, inclusion, and environment pillars, managing a ~€100K annual budget and 10+ NGO partnerships. Organized 5+ major volunteering actions per year reaching 400-500 beneficiaries annually.

Oversaw portfolio governance across 8 teams and 64 people, with 5 Project Managers reporting directly. Created consolidated views of delivery health, dependencies, capacity, risks, and escalations to support leadership decisions.

Identified and scoped automation opportunities, built and prioritized the RPA pipeline, and mapped as-is processes to produce BRDs and functional documentation. Coordinated delivery with providers and internal teams, supporting UAT and adoption.

Served as technical and functional consultant for client-side IS/IT Business Analysts, clarifying business needs and system behavior. Designed portal experiences and back-end processes, authored functional documentation, and performed testing.

Completed SAP SD consulting training and contributed to a live international client implementation. Worked within the testing team on SAP transactions, IDoc interfaces, and end-to-end business processes.

Coordinated the transfer of invoicing activities from European markets to Romania, including knowledge-transfer travel and operational handover. Trained and coached team members, provided Level 1 user support, and monitored operational indicators.

Participated in feasibility studies for new commercial conditions and configured commercial terms and product prices. Resolved anomalies, handled complex customer issues, and collaborated with Supply Chain and factories.

Processed complex special-pricing requests for Greek-market channel partners within a four-hour SLA. Resolved pricing exceptions, maintained data quality, and collaborated with sales and operational stakeholders.

Accreditation in Generative AI Overview for Project Managers from PMI.

Bachelor of Arts in Foreign Languages and Literatures, specializing in Greek and German.

Accreditation in Generative AI Fundamentals from Databricks Academy.

SAP Certified Application Associate in Sales and Distribution, ERP 6.0 EhP6.

Member of the International Institute of Business Analysis.