Open to opportunities

NWANNEKA UMEH

@nwannekaumeh

Message

I run preorder operations, resolving customer issues and coordinating payments, inventory, and deliveries.

Zimbabwe

Message

What I'm looking for

I'm looking for an opportunity to apply my customer support, order coordination, payment processing, and social media management experience while continuing to learn and grow.

I run a self-employed preorder business, managing customer inquiries through order fulfillment while balancing my studies.

I've supported more than 100 customer inquiries through direct messages and email, processed and tracked over 50 orders, verified payments, and resolved order concerns to encourage repeat purchases.

I forecast inventory demand from customer trends, maintain accurate order, payment, and delivery records, and coordinate suppliers, customer updates, and delivery schedules.

I also promote products through social media to increase customer engagement and support business growth.

Experience

Work history, roles, and key accomplishments

Founder & Customer Support Manager

Preorder Business

Managed a preorder business handling customer inquiries, order processing, and fulfillment. Resolved customer issues and coordinated with suppliers to ensure timely deliveries.