Nur Nadirah

Developed and prepared curriculum materials, lesson guides, and O-Level educational resources for Early Intervention programmes, including researching and verifying content alignment with programme requirements. Coordinated training programmes and maintained curriculum databases and administrative records while supporting curriculum implementation and day-to-day operations.

Supported centre operations across multiple centres through alternate shift coverage and operational administration. Coordinated attendance tracking, access card management, driver scheduling support, and administrative reporting for management.

Managed incoming calls and emails and supported operational administration, including procurement coordination, monthly food orders, purchase requests, driver scheduling, and staff/visitor access cards. Verified driver overtime claims, maintained attendance records, supported hiring and onboarding, processed and verified supplier invoices, and prepared monthly administrative/operations reports.

Processed and verified nurses’ overtime claims before payroll cut-off dates and maintained accurate nursing records across physical files and digital systems. Managed resident records including vaccination updates in the NIR and deceased residents’ RIP files in Iron Mountain, while coordinating appointments and transport arrangements with hospitals and drivers.

Oversee daily office operations and maintain accurate records and files using a streamlined data management system. Provided customer service, followed up on outstanding fine notifications by contacting customers and updating required details, and prepared documentation including lease agreements, delivery order documents, and early termination forms.

Supported day-to-day e-commerce operations, including order fulfilment and inventory handling such as receiving, stock counts, sorting, packing, and despatch. Managed stock inflow/outflow using an in-house barcode inventory system, handled customer queries via email/WhatsApp/Instagram, and trained and supervised new staff.

Managed daily café operations for a high-volume ice cream café, including supervising and scheduling a team of up to 30 staff and providing training and coaching. Handled inventory management, stock ordering and supplier coordination, ensured food hygiene and workplace safety compliance, and managed business administration such as sales reporting, cash handling, and operational reporting.

Completed a Diploma in Fashion Design at Lassalle College of Arts from 2017 to 2019.