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Nouran MamdouhNM
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Nouran Mamdouh

@nouranmamdouh

I lead client relationships and data-driven marketing campaigns from strategy through delivery.

United Arab Emirates
Message

I'm leading creative and digital campaigns at Wide Wings Media and Advertising, managing enterprise accounts from concept through delivery. I align content, creative direction, timelines, budgets, and campaign objectives to support client satisfaction and retention.

Previously, I led accounts at ntam and managed projects at Heroleads, using data-driven strategies to meet client KPIs, identify growth opportunities, and keep delivery on time and on budget.

My background spans hospitality and healthcare marketing, performance marketing, content strategy, UX/UI landing page optimization, social media, and client success. I turn business goals into practical campaign plans and coordinated execution across creative, media, and strategy teams.

Experience

Work history, roles, and key accomplishments

Wide Wings Media and Advertising logoWA
Current

Project and Client Relationship Manager

Oct 2025 - Present (1 year)

- Lead the planning, coordination, and execution of creative and digital campaigns from concept to delivery.
- Craft content and provide creative direction to ensure alignment with brand identity and campaign objectives.
- Manage enterprise-level accounts, maintaining strong relationships and ensuring client satisfaction and retention.
- Monitor campaign performance and optimize strategies to achi

ntam logoNT

Account Lead

Oct 2024 - Oct 2025 (1 year)

- Manage client relationships and expectations
- Oversee project delivery, ensuring quality and timeliness
- Provide strategic marketing guidance and insights
- Collaborate with internal teams for seamless execution
- Drive account growth and identify upsell opportunities
- Ensure client KPIs are met through data-driven strategies
- Serve as the primary point of contact for enterprise

Heroleads logoHE

Project Manager

Nov 2023 - Oct 2024 (11 months)

Managing the scope of projects, including identifying potential problems and making adjustments as necessary
Serving as a liaison between departments within an organization to ensure that projects are completed successfully
Reviewing project proposals to determine feasibility and making recommendations for changes
Ensuring that project milestones are met and deadlines are met by communicating with

Heroleads logoHE

Social Media Marketing Specialist

Mar 2023 - May 2024 (1 year 2 months)

Responsible for creating and administering content on all social media platforms, such as Facebook, Instagram, and Twitter, to build an audience and ensure customer engagement.

Heroleads logoHE

Project Manager Coordinator

Jul 2022 - Nov 2023 (1 year 4 months)

Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate ver

Heroleads logoHE

Client Success Coordinator

Dec 2021 - Jul 2022 (7 months)

Co-manage client accounts & campaigns from a sales perspective.
Proactively report success to clients
Responsible for existing account management and clients communications and conflict resolution
Discovering client’s business needs and proposing appropriate solutions
Track and coordinate all activities occurring for each account
Preparing regular client reports and attending client meetings
Evalu

Heroleads logoHE

Client success intern

Oct 2021 - Dec 2021 (2 months)

Co-manage client accounts & campaigns from a sales perspective,
Identify growth opportunities on existing accounts
Proactively report success to clients in coordination with Client Success Manager/Sr ClientSuccess Manager (daily, weekly & monthly)
communications and conflict resolution

Spots Agency logoSA

Marketing Intern

Sep 2021 - Nov 2021 (2 months)

i created marketing plans for campaigns, campaign briefs', brand guidelines, marketing stages , funnel and strategy, competitors research and data analysis, I learned more about brand architecture and managed accounts of clients, put tasks on designers, also I handled social media accounts posts , captions, hashtags and increased reach and engagement of followers, and accordingly their sales.

The Middle East Development Center logoTC

Business Development and Operations Trainee

Aug 2021 - Aug 2021 (0 months)

This center operates to develop in educational skills, they provide online and on-ground courses and MBA and DBA studies authorized by The American Chamber and The League Of Arab States University, my internship was to market for the center in addition to maintaining the main targets and learning more about the internal operations done.

CIB Egypt logoCE

Summer Trainee

Jun 2021 - Aug 2021 (2 months)

i learned more about financial inclusion through developing financial literacy and digital banking and various business skills for banking sectors

Raya Holding for Financial Investments logoRI

Human Resources Intern

Jul 2021 - Jul 2021 (0 months)

Snapshot shadowing program, I shadowed recruiters and screened cvs' , I learned more about conducting call interviews and hiring interviews.

One three agency logoOA

Public Relations And Advertising Trainee

Nov 2020 - Jan 2021 (2 months)

Trained on marketing strategies, planning and forming campaigns

The Egyptian Media Production City logoTC

Public Relations and Protocol Intern

Jan 2019 - Jan 2019 (0 months)

Learned networking methods with media and brand partners,
Shadowed PR managers to gain exposure to industry advancements

Education

Degrees, certifications, and relevant coursework

AU

Alexandria University

Fresh graduate arts bachelor Degree, Mass Communication/Media Studies

2019 - 2022

I study mass communication as in tv and radio presenting, journalism and publishing, electronic press and social media marketing. I major in public relations and advertising.

Alexandria University logoAU

Alexandria University

Bachelor of Arts, Mass Communication/Media Studies

2019 - 2022

Studied Mass Communication with a focus on public relations and advertising, covering TV and radio presenting, journalism, and social media marketing.

Tech stack

Software and tools used professionally

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