Nostalgičar UserNU
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Nostalgičar User

@nostalgiaruser

Dedicated customer support specialist with a master's in German literature.

Serbia

What I'm looking for

I am looking for a role that values communication and customer satisfaction.

Hello! My name is Petar Stević, and I hold a master's degree in German language and literature from the Faculty of Philology in Belgrade. With fluency in both German and English, I am well-equipped to assist diverse clientele. My educational background has instilled in me a strong sense of responsibility and a commitment to helping others.

Throughout my career, I have gained valuable experience in customer support roles, including positions at 5CA, MPLUS, and TRANSCOM. In these roles, I have successfully assisted customers with various issues, ranging from video game support to mobile phone and credit card inquiries. My ability to communicate effectively and empathize with customers has allowed me to resolve issues efficiently and enhance customer satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Belgrade logoUB

University of Belgrade

Master's Degree, German Language and Literature

2016 - 2024

Pursued a master's degree in German language and literature at the Faculty of Philology, focusing on advanced language skills and literary analysis.

Tech stack

Software and tools used professionally

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