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Martina Todorović Trkulja

@martinatodorovitrkul

Motivated customer care representative with exceptional communication skills.

Serbia
Message

What I'm looking for

I am looking for a role in a dynamic company where I can utilize my skills and grow professionally.

I am a well-presented and confident individual with a strong background in customer service and communication. My experience spans various roles, including as a Call Center Agent at Telekom, where I effectively represented company products to loyal customers, and as a Cashier at ALTA, where I managed currency exchange operations. Currently, I am a Customer Care Representative at Mobi Banka, where I provide solutions for clients and work with banking operation systems.

Throughout my career, I have developed exceptional multi-tasking and organizational skills, allowing me to thrive in fast-paced environments. I am fluent in English and a native Slovakian speaker, which enhances my ability to communicate effectively with diverse clients. I am now eager to further my career with a successful company that values innovation and allows me to express my skills and creativity.

Experience

Work history, roles, and key accomplishments

AL

Cashier in the exchange office

ALTA

Apr 2020 - Present (5 years 5 months)

Managed currency exchange operations with precision and efficiency. Ensured compliance with financial regulations and maintained accurate transaction records.

Education

Degrees, certifications, and relevant coursework

FA

Faculty of Music Art

Bachelor of Music, Music Art

2008 - 2012

Completed the final year of college at the Faculty of Music Art in Belgrade. Focused on musical studies and related disciplines.

Tech stack

Software and tools used professionally

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Martina Todorović Trkulja - Customer Care Representative - Mobi Banka | Himalayas