Open to opportunities

Nora Kubi

@norakubi

Message

Dedicated professional focused on customer service and data entry.

Canada

Message

What I'm looking for

I am looking for a role that values client satisfaction and offers opportunities for professional growth.

I am a dedicated and customer-focused professional with a strong commitment to providing excellent service. My experience spans various roles where I have honed my interpersonal skills and attention to detail, particularly in customer service and data entry. I thrive in environments that prioritize client satisfaction and efficiency in data management.

Throughout my career, I have worked in diverse settings, including Goodlife Fitness and York University, where I have successfully managed client records, provided fitness instruction, and addressed student inquiries. My ability to communicate effectively and resolve conflicts has been instrumental in fostering positive relationships with clients and colleagues alike.

With a background in health studies and a passion for continuous learning, I am eager to grow within a service-oriented environment. I approach every challenge with a commitment to accuracy and efficiency, ensuring that I contribute positively to my team and the clients we serve.

Experience

Work history, roles, and key accomplishments

Current

Motivator

Current

Goodlife Fitness

Jan 2016 - Present (9 years 6 months)

Provided fitness instruction and guidance, managing client inquiries and scheduling. Maintained accurate client records and tracked progress through diligent data entry.

Fitness Instruction Data Entry Client Relations Scheduling Customer Service Communication Microsoft Office

Student Account Service Representative

York University

Jan 2019 - Jan 2024 (5 years)

Managed financial petitions, ensuring adherence to guidelines and communicating policies to students. Re-evaluated payment arrangements and responded to student queries, escalating complex cases to management.

Data Entry Conflict Resolution Payment Processing Microsoft Office Interpersonal Skills

Student Services Coordinator/Financial Aid Officer

Canadian Business College

Jan 2012 - Jan 2016 (4 years)

Provided pre-enrollment advising and assisted students with program exploration and financial aid. Maintained accurate student data and collaborated with community partners for outreach events.

Data Management Community Outreach Student Services Microsoft Office Confidentiality

Education

Degrees, certifications, and relevant coursework

ISSA

ISSA PT/Nutrition/Group Instructor, Fitness and Nutrition

Completed online coursework to become a certified Personal Trainer, Nutritionist, and Group Instructor. Gained expertise in fitness instruction, nutritional guidance, and leading group exercise classes.

York University

Health Studies Degree, Health Studies

Pursued a comprehensive Health Studies curriculum, gaining knowledge in various aspects of health and wellness. Developed strong analytical and research skills applicable to the health sector.

Seneca College

General Arts Certificate, General Arts

Completed a General Arts Certificate program, providing a foundation in various academic disciplines. Developed critical thinking and communication skills.