Open to opportunities

Anele Ndodana

@anelendodana

Message

Detail-oriented administrative professional skilled in front-of-house operations and event logistics.

South Africa

Message

What I'm looking for

I seek a customer-focused administrative role where I can manage front-of-house operations, improve office efficiency, and support events with growth opportunities.

I am a detail-oriented administrative professional with extensive experience managing front-of-house operations, customer interactions, and large-scale event logistics. I consistently screen communications, manage databases, and resolve scheduling conflicts in fast-paced environments to keep operations running smoothly.

My roles have included receptionist, waitress, and administrative assistant where I coordinated outreach across phone, email, and SMS, scheduled appointments, handled high volumes of orders, and qualified high-value international delegates for enterprise partnership tracks. I prioritize professional presentation, friendly customer service, and proactive follow-up to maintain pipeline momentum and high satisfaction.

I am committed to improving office efficiency through strong scheduling, time management, and administrative support skills, and I bring hands-on experience managing crowd logistics and supporting recruitment and event teams.

Experience

Work history, roles, and key accomplishments

Waitress

Eden Champagne Garden

Jan 2025 - Jan 2026 (1 year)

Handled high volumes of orders in a busy hospitality environment, coordinated with kitchen and bar staff to minimize service delays, and delivered courteous service that maximized customer satisfaction.

Customer Service Cash Handling Communication Time Management

Receptionist

Zini River Guesthouse

Jan 2023 - Jan 2025 (2 years)

Scheduled appointments and managed customer databases, answered and routed incoming calls professionally, and supported office tasks including photocopying, filing, and data entry to maintain efficient front-desk operations.

MS Office Suite Scheduling Data Entry Administrative Support

Administrative Assistant

Africa Tourism Indaba

Jan 2024 - Dec 2024 (11 months)

Qualified high-value international delegates and managed multi-channel outreach to drive event attendance and VIP scheduling, tracked show rates and conducted follow-ups to maintain pipeline momentum.

Event Logistics Outreach Scheduling Database Management

Education

Degrees, certifications, and relevant coursework

Durban University of Technology

Diploma of Tourism, Tourism

2023 -

Activities and societies: Project Volunteer Representative (Open Day): represented the university at a three-day recruitment event, engaged prospective students, and managed crowd logistics.

Diploma of Tourism candidate undertaking coursework and practical training in tourism studies from 2023 to 2027.