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Nomvula Patricia Sithole

@nomvulapatriciasitho

Office Coordinator at Momentum /Thebe Ya Bophelo Health Administrators; coordinated boardroom bookings and HR filing.

At Momentum /Thebe Ya Bophelo Health Administrators, I worked as a Receptionist/Office Coordinator, welcoming visitors, managing boardroom bookings, and coordinating some HR filing.

Earlier, at DHL International and Screenline (PTY) LTD, I handled switchboard calls, customer service, and shipment coordination. At PROTEA HOTEL GOLD REEF CITY, I served guests, managed reservations, and handled reception and switchboard duties.

Experience

Work history, roles, and key accomplishments

PA to the CEO

Momentum / Thebe Ya Bophelo Health Administrators

Jan 2016 - Dec 2022 (6 years 11 months)

Provided quality service in the management and daily control of all DHL functions at the customer, including processing outbound shipments and delivering inbound shipments. Communicated with sales and operations on service requests and performed daily banking.

Client Liaison Communication Skills Banking Internet Research Microsoft Office Proficiency

Receptionist/Office Coordinator

Momentum / Thebe Ya Bophelo Health Administrators

Jan 2012 - Dec 2016 (4 years 11 months)

Operated switchboard, managed visitor safety, updated attendance registers on ESS system, coordinated boardroom bookings, and assisted with HR duties. Managed the diary of the HR manager.

Switchboard Operation ESS HR Coordination Diary Management Microsoft Office

In-House Coordinator

DHL International

Jan 2008 - Dec 2010 (2 years 11 months)

Managed daily control of DHL functions at the customer, including processing outbound and inbound shipments according to network standards. Communicated with sales and operations on service requests and performed daily banking.

Shipment Processing Client Liaison Communication Skills Banking Internet Research

Switchboard Operator

DHL International

Jan 2006 - Dec 2008 (2 years 11 months)

Operated and directed phone calls on the switchboard, transferred calls to appropriate extensions, and took messages for emailing. Used Alcatel 4059 Mac (ABCA Comm. Handler) switchboard.

Switchboard Operation Call Handling Message Taking Alcatel 4059 Mac

Reception/Switchboard Operator

Screenline (PTY) LTD

Jan 2004 - Dec 2006 (2 years 11 months)

Operated switchboard, transferred calls, welcomed guests, and assisted accounts department with filing, emailing, faxing, and calling customers with due amounts. Took meeting minutes and made travel arrangements for directors.

Switchboard Operation Customer Service Accounts Assistance Meeting Minutes Travel Arrangements

Waitress/Reception/Switchboard Operator

Protea Hotel Gold Reef City

Jan 1995 - Dec 2004 (9 years 11 months)

Served hotel and walk-in guests in a 5-star formal restaurant, handled room service and cashier duties. Operated a busy switchboard, checked guests in and out, made reservations, and arranged airport transport and tours.

Waitressing Switchboard Operation Reservations Cashiering Guest Relations Room Service