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Anna Munyengwane

@annamunyengwane

I am an experienced office administrator specializing in reception, switchboard and office coordination.

South Africa
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What I'm looking for

I am seeking an administrative role offering career growth and support to continue marketing studies by correspondence, in a collaborative workplace where I can apply reception, switchboard and office coordination expertise.

I am an experienced office administrator and receptionist with a strong track record in switchboard operation, meeting and boardroom scheduling, stock and stationery management, and front-desk customer support. I consistently ensure a neat, welcoming reception area and reliable daily office operations.

I have contributed to skills development and employment equity initiatives and completed a Personal Mastery & Leadership Development programme where I strengthened communication, report writing, business planning and people-management skills. I also prepared accessible study materials and supported timely delivery of learning resources, demonstrating attention to detail and service orientation.

Experience

Work history, roles, and key accomplishments

SA

Switchboard Operator

SAB

Jan 2009 - Sep 2012 (3 years 8 months)

Operated the switchboard, handled international and external dialing, transferred calls and took messages to support staff communication and operations.

CS

Receptionist / Switchboard Operator

Cornerstone Enterprise Systems

Feb 2006 - Dec 2008 (2 years 10 months)

Answered incoming and internal calls, managed Outlook messages and boardroom bookings, maintained reception presentation, and handled office procurement and mail.

ND

Receptionist / Switchboard Operator

Nissa Institute for Women's Development

Sep 2003 - Jan 2006 (2 years 4 months)

Managed reception and switchboard operations, handled faxing and photocopying, and assisted in arranging events such as annual general meetings.

WU

Bursary Student

Wits University

Mar 2000 - Oct 2002 (2 years 7 months)

Proofread Braille study material for visually impaired students and ensured timely delivery of study materials to recipients.

Education

Degrees, certifications, and relevant coursework

University of South Africa logoUA

University of South Africa

National Diploma - Marketing, Marketing

2010 -

Enrolled in a National Diploma in Marketing at the University of South Africa beginning in 2010. Registered courses include Business Management, Computer User skills, Marketing, English, and Public Relations.

University of the Witwatersrand logoUW

University of the Witwatersrand

Bachelor of Arts, Arts

1999 - 2002

Incomplete Bachelor of Arts studies at the University of the Witwatersrand from 1999 to 2002.

SS

Sensory Solutions

Certificate, Microsoft Office

Completed a Microsoft Office certificate covering Outlook, Outlook Express, Internet usage, and Excel.

BS

Bosele Secondary School

Grade 12, Secondary Education

Completed Grade 12 at Bosele Secondary School.

Tech stack

Software and tools used professionally

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Anna Munyengwane - Switchboard Operator - SAB | Himalayas