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Onkarabile Mafatshe

@onkarabilemafatshe

Receptionist and administration professional with 8 years’ experience supporting general managers and key departments with accuracy.

Zimbabwe
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What I'm looking for

I’m looking for a more challenging administrative role where I can support management across departments, handle front-desk and document control, and process SAP work confidently—while staying organized, solving problems, and meeting tight deadlines.

I’m a Receptionist / Administration professional with 8 years of experience (2017 - 2024) providing administrative support to a General Manager and multiple teams. I’m motivated by the chance to grow into a more challenging role while keeping operations running smoothly.

At Red Graniti, I supported the Engineering, Human Resources, Buying, Safety, Logistics, Maintenance, and Buyer functions by handling daily administrative priorities. I captured daily production sales on MS Excel, maintained production/general information on MS Word, processed invoices on SAP, and issued stock on SAP. I also managed ordering and stock taking of office stationery, controlled and filed sales and Mining Rights office documentation, and prepared daily checklist booklets through print and bind work.

I’m known for problem-solving, multitasking, and reliable switchboard support—answering calls, transferring calls, and taking messages while tending to visitors and refreshments. Earlier roles and internships strengthened my foundation in customer service and HR administration, including CRM/SAP credit and loan applications, cash till and petty cash tasks, and filing employee leave forms and disciplinary documentation.

Experience

Work history, roles, and key accomplishments

RG

Receptionist & Admin Support

Red Graniti

Jan 2017 - Jan 2024 (7 years)

Supported the General Manager and multiple departments (Engineering, Human Resources, Buying, Maintenance, Safety, Logistics) with day-to-day administration. Managed MS Excel/MS Word data capture, SAP invoice processing and stock issuing, switchboard operations, and document control for the Mining Rights office.

RG

HR Intern (Disciplinary Support)

Red Graniti

Mar 2016 - Dec 2016 (9 months)

Assisted with HR and disciplinary processes by interpreting/assisting in disciplinary hearings and filing related leave and employee forms. Supported HR administration tasks including receiving and hearing charges and assisting with stock-related duties.

Education

Degrees, certifications, and relevant coursework

Eduvos (Midrand Graduate Institute) logoEI

Eduvos (Midrand Graduate Institute)

Bachelor of Commerce (BCom), Human Resources Management

Completed a BCom degree in Human Resources Management at Midrand Graduate Institute (now Eduvos).

Tech stack

Software and tools used professionally

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