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@lebogangphollet
Dedicated admin assistant with a background in hospitality management.
I am a dedicated professional with a strong background in both safety management and hospitality. I hold a National Diploma in Safety Management from the University of South Africa and a BTech in Hospitality Management from Tshwane University of Technology. My diverse educational background has equipped me with a unique skill set that blends administrative efficiency with customer service excellence.
In my recent role as an Admin Assistant at Mokopane Regional Hospital, I have been responsible for the registration of new files, ensuring that all administrative processes run smoothly. My previous experience at Exxaro Coal Mine further honed my administrative skills, where I managed various admin-related duties. I thrive in team environments and am known for my strong communication and problem-solving abilities, which I believe are essential in any workplace.
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Work history, roles, and key accomplishments
Mokopane Regional Hospital
Jul 2023 - Present (2 years 4 months)
Responsible for the registration of new patient files. Provided essential administrative support within a hospital environment.
Exxaro Coal Mine
Mar 2019 - Present (6 years 8 months)
Performed various administrative duties to support daily operations. Managed office tasks and ensured efficient workflow.
Montecasino
Nov 2017 - Present (8 years)
Provided excellent customer service as a waitress in a fast-paced environment. Managed orders and ensured guest satisfaction.
Rooidevallei Hotel
Feb 2017 - Present (8 years 9 months)
Participated in a Work Integrated Learning program, gaining practical experience in hotel operations. Supported various departments to understand hospitality functions.
Court Yard Hotel City Lodge
Jul 2016 - Present (9 years 4 months)
Engaged in a Work Integrated Learning program, contributing to daily hotel activities. Developed foundational skills in hospitality management.
Heart Hospital
Feb 2016 - Present (9 years 9 months)
Completed a Work Integrated Learning program, applying theoretical knowledge in a practical healthcare hospitality setting. Assisted with patient and visitor services.
Degrees, certifications, and relevant coursework
Certificate, Emergency Medical Services
Underwent training to become a Basic Ambulance Assistant, acquiring essential skills in pre-hospital emergency care and patient transport.
Matric Certificate, General Studies
Completed secondary education and obtained a Matric certificate, fulfilling the requirements for higher education entry.
National Diploma, Safety Management
Pursued a National Diploma in Safety Management, focusing on principles and practices for workplace safety and risk mitigation.
Btech, Hospitality Management
Completed a Btech in Hospitality Management, gaining advanced knowledge in hotel operations, tourism, and service management.
National Diploma, Hospitality Management
Obtained a National Diploma in Hospitality Management, covering foundational aspects of hospitality operations and guest services.
Software and tools used professionally
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