Open to opportunities

Nomvelo Sindiswa Mlotshwa

@nomvelosindiswamlots

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IT support consultant specializing in Syspro ERP, database management, and report development.

South Africa

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What I'm looking for

I seek a hands-on role supporting ERP and database systems where I can optimize processes, build reports, train users, and grow into broader BI or systems leadership responsibilities.

I am an ICT professional with hands-on experience in Syspro ERP support, Microsoft SQL Server database management, reporting (Crystal Reports, SSRS), and IT administration. I solve technical problems, optimize systems for efficiency, and develop/customize reports and integrations that improve business operations.

I have supported on-premise and remote clients, trained users, written SOPs, and led small development efforts including a WordPress site. I am passionate about learning, enjoy mentoring colleagues, and take pride in delivering secure, reliable IT solutions that increase productivity.

Experience

Work history, roles, and key accomplishments

Current

Syspro Support Consultant

Current

Megatech Business Solutions

Nov 2024 - Present (11 months)

Provide technical support and consultation on Syspro ERP, diagnosing SQL and reporting issues, optimizing database performance, and delivering custom reports and training to improve workflow and productivity.

Syspro Microsoft SQL Server SQL Crystal Reports Database Optimization ERP Integration User Training

System Administrator

Conscientia Health

Sep 2024 - Mar 2025 (6 months)

Provided remote IT support and system administration for patient scheduling systems, ensured HIPAA-compliant access controls, troubleshot network/software issues, and assisted with website and IT process maintenance.

System Administration HIPAA)Access Control Maintenance IT Support HIPAA

Syspro Support Consultant

RN Software Support

Mar 2023 - Aug 2024 (1 year 5 months)

Diagnosed and resolved Syspro ERP and SQL database issues, developed and customized reports to client requirements, and delivered user training to improve system adoption and reliability.

Syspro Microsoft SQL Server SQL Crystal Reports Troubleshooting User Training

Software Developer Intern

KwaZulu-Natal Sports Confederation

Apr 2022 - Mar 2023 (11 months)

Led a development team, produced web application code, designed algorithms and database solutions, and independently developed and published a WordPress site to support organizational needs.