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Nomvelo Sindiswa Mlotshwa

@nomvelosindiswamlots

IT support consultant specializing in Syspro ERP, database management, and report development.

South Africa
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What I'm looking for

I seek a hands-on role supporting ERP and database systems where I can optimize processes, build reports, train users, and grow into broader BI or systems leadership responsibilities.

I am an ICT professional with hands-on experience in Syspro ERP support, Microsoft SQL Server database management, reporting (Crystal Reports, SSRS), and IT administration. I solve technical problems, optimize systems for efficiency, and develop/customize reports and integrations that improve business operations.

I have supported on-premise and remote clients, trained users, written SOPs, and led small development efforts including a WordPress site. I am passionate about learning, enjoy mentoring colleagues, and take pride in delivering secure, reliable IT solutions that increase productivity.

Experience

Work history, roles, and key accomplishments

CH

System Administrator

Conscientia Health

Sep 2024 - Mar 2025 (6 months)

Provided remote IT support and system administration for patient scheduling systems, ensured HIPAA-compliant access controls, troubleshot network/software issues, and assisted with website and IT process maintenance.

Education

Degrees, certifications, and relevant coursework

Durban University of Technology logoDT

Durban University of Technology

Advanced Diploma in ICT, Business Intelligence

2024 - 2024

Grade: 65%

Completed an Advanced Diploma in ICT: Business Intelligence in 2024 with a GPA of 65%, emphasizing reporting and data analysis.

Durban University of Technology logoDT

Durban University of Technology

Diploma in ICT, Applications Development

2019 - 2021

Grade: 73%

Completed a Diploma in ICT: Applications Development with a GPA of 73%, focusing on software development and database solutions.

Tech stack

Software and tools used professionally

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Nomvelo Sindiswa Mlotshwa - Syspro Support Consultant - Megatech Business Solutions | Himalayas