Open to opportunities

Ndumiso Ngcobo

@ndumisongcobo

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Detail-oriented Senior Systems Analyst & BI Analyst Programmer.

South Africa

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

I am a detail-oriented Senior Systems Analyst and BI Analyst Programmer with over 6 years of experience in leveraging business software to enhance productivity and efficiency. My expertise lies in collaborating with UI designers, architects, and developers to create innovative solutions that align with current business practices.

Throughout my career, I have successfully delivered enterprise-level technical projects, demonstrating a solid understanding of the SDLC and agile methodologies. I excel in systems analysis, process re-engineering, and stakeholder engagement, ensuring that business requirements are met with high-quality specifications and documentation.

My passion for technology and commitment to continuous improvement drives me to develop exceptional relationships with colleagues and clients alike. I am dedicated to training and developing high-performing teams, fostering an environment where everyone can thrive and contribute to the organization's success.

Experience

Work history, roles, and key accomplishments

Current

Supply Chain Systems Analyst I

Current

Woolworths Head Office

Apr 2023 - Present (2 years 6 months)

Designed functional test plans and collaborated with analysts, project leads, and IT teams to resolve issues. Created system guidelines and manuals for end-users, and structured business requirements for stakeholder review.

Risk Mitigation Functional Testing Collaboration Training Process Design

Senior Systems Analyst

Sanlam Private Wealth Investments

Apr 2022 - Present (3 years 6 months)

Led successful delivery within enterprise-level technical projects, demonstrating a solid understanding of SDLC and project environments. Created CRD, SRS, BRS, and IRD documentation while collaborating closely with business, development, vendors, and testers.

SDLC Project Management Systems Analysis Documentation Stakeholder Management Release Management Change Management

Supply Chain Systems Analyst II

Woolworths Head Office

Nov 2018 - Present (6 years 11 months)

Collaborated with key stakeholders to understand business requirements and troubleshoot technical and non-technical issues. Developed and maintained System Requirement Specifications and test documentation, ensuring quality assurance and system integration testing.

Troubleshooting Systems Specifications Quality Assurance Regression Testing Integration Testing Technical Leadership

BI Analyst Programmer & Business Analyst

Woolworths Head Office

Jan 2016 - Present (9 years 9 months)

Identified opportunities to improve processes and managed the production environment through daily application checks. Designed and developed database models, views, functions, and stored procedures in line with business requirements.

Process Improvement Database Design SQL Pl SQL Reporting Data Extraction Dashboard Design Team Leadership

Education

Degrees, certifications, and relevant coursework

Cape Peninsula University of Technology CPUT

BTech Information Technology Management, Information Technology Management

2016 - 2019

Obtained a BTech in Information Technology Management from Cape Peninsula University of Technology in 2019. This degree provided a strong foundation in IT management principles and practices.