Arnold Perez

I’m a highly organized Executive Assistant and Operations Coordinator with extensive experience supporting executives, streamlining operational workflows, and coordinating administrative functions across Australian and U.S.-based teams.

I’ve built strong operational excellence through ServiceM8 management, workflow coordination, task prioritization, and remote executive and administrative support. I’m trusted to maintain accurate job/status records, coordinate scheduling and follow-ups, and support invoice tracking, documentation, and reconciliation-related administrative tasks.

My client-facing strengths come from serving as a primary point of contact for onboarding, consultations, and ongoing account servicing—ensuring timely operational completion while maintaining strong service standards. I also support process improvement initiatives to reduce friction and improve how teams operate.

Earlier in my career, I led Kaizen and operational improvement efforts, coordinated cross-functional reporting and compliance records, and served as a Document Controller for EMS ISO 9001:2015 documentation. I bring a detail-driven, continuous-improvement mindset that helps teams move faster with clarity and accuracy.