Open to opportunities

Nokuthula Precious Ndlovu

@nokuthulapreciousndl

Message

Retail store manager driving P&L growth and HR compliance with measurable results.

South Africa

Message

What I'm looking for

I’m looking for a retail operations and people leadership role where I can own P&L, drive store launches, improve shrinkage and compliance, and build high-performing teams through strong HR systems and coaching.

I’m a multi-skilled retail operations and HR professional with 6+ years of experience across store management, people systems, and sales leadership. I combine strong operational discipline with end-to-end HR administration to keep teams performing and compliant.

I manage R3.4M+ monthly turnover with clear accountability, consistently delivering results—such as achieving 120% of sales targets and maintaining 96% compliance audit scores. I’m especially proud of record-low shrinkage performance, including 0.02% stock loss through rigorous auditing, stock investigations, and tighter security controls.

I specialize in new store launches and multi-branch support. I project-managed three successful opening initiatives, building operational systems, team structures, and administrative frameworks from inception—then deploying to underperforming branches to stabilize operations and improve performance.

My HR focus spans full-cycle recruitment and onboarding, payroll processing, industrial relations support, and Employment Equity compliance. I lead teams of up to 32 through coaching, performance management, and training coordination—always backed by KPI monitoring, process improvement, and a customer-first mindset.

Experience

Work history, roles, and key accomplishments

Store Manager

Econo Foods

Jun 2025 - Jan 2026 (7 months)

Owned full P&L for R3.4M monthly turnover, driving B2B sales strategies and local marketing to grow store performance. Led HR end-to-end (recruitment, onboarding, induction, payroll processing) and project-managed two new site launches while achieving 0.02% shrinkage and 96% Health, Safety & Hygiene audit scores.

P&L management Store Operations Onboarding Payroll Processing Health & Safety Compliance Multi Branch Support

Assistant Store Manager

Econo Foods

Nov 2024 - May 2025 (6 months)

Coordinated daily store administration, staff scheduling, compliance monitoring, and customer service operations. Supported HR administration including leave management, payroll data preparation, and staff records.

Staff Scheduling Compliance Monitoring Customer Service Operations Leave Management Employee records management

Store Manager

Pna

May 2024 - Oct 2024 (5 months)

Achieved 120% of monthly sales targets within the first six months and established operational and HR protocols for a new site launch. Managed recruitment, onboarding, induction, and performance management while reducing shrinkage through new internal security controls, staff coaching, and tighter inventory monitoring.

P&L management Onboarding Performance Management Inventory Control Security Controls HubSpot CRM

Assistant Store Manager

Pna

Nov 2023 - Apr 2024 (5 months)

Managed high-volume floor operations, visual merchandising, customer escalations, and B2B procurement. Supported HR administration (scheduling, leave records, payroll data preparation) and led teams of up to 32 staff in a fast-paced retail environment.

Floor Operations Visual Merchandising Customer Escalation B2B Team Leadership Staff Scheduling Leave Records Multi Branch Support

Supervisor

Pna

Nov 2021 - Oct 2023 (1 year 11 months)

Supervised daily floor operations, ran team briefings, and coached staff on service standards and compliance. Supported people management including IOD reporting, onboarding, and disciplinary processes, while managing cash handling and daily reconciliations.

Team Coaching Compliance Support Onboarding Disciplinary Cash Handling Reconciliations Service standards

Stock Associate / Admin Support

Edcon

Feb 2019 - Mar 2020 (1 year 1 month)

Managed inventory data capturing, goods receiving, and system updates in a high-volume warehouse environment while maintaining accurate stock records. Supported HR admin tasks including filing and employee documentation and contributed to stock takes across multiple Edcon brands.

system updates Stock Taking Support HR & Administration Employee records management