Katleho Moses

I am a motivated, goal-oriented retail professional with progressive experience in customer-facing roles and store management. I consistently deliver results by combining strong communication, problem-solving and hands-on operational skills.

Over seven years I progressed from sales representative to receiving manager and now store supervisor, leading teams, overseeing inventory control, and executing store operations to brand standards. I have a proven record of improving customer satisfaction, managing shipments, and maintaining accurate cash and stock processes.

My leadership style emphasizes training, clear communication and staff motivation; I routinely schedule and coach employees, bridge staff and management, and ensure the sales floor meets presentation and service expectations. I handle conflict de-escalation, reconcile registers, and report operational discrepancies promptly.

I am driven to learn and take on responsibility, bringing persistence, adaptability and a strong work ethic to every role. I seek opportunities where I can contribute to sales growth, streamline operations and develop team capabilities.