Open to opportunities

Nicole Schutte

@nicoleschutte

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Experienced retail and operations supervisor with strong store management and administrative skills.

South Africa

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What I'm looking for

I am seeking a hands-on operations or retail management role where I can apply store leadership, inventory control and administrative strengths in a fast-paced, team-focused environment.

I am an experienced retail and operations professional with a track record in store supervision, inventory control, staff training and administrative management. I have managed cash-ups, budgets, payroll, stock takes and merchandising while maintaining compliance with policies and standard operating procedures.

My background includes roles from receptionist and cashier to supervisor and senior manager, and currently dispatch clerk responsibilities involving parcel receiving, customer service and logistics. I deliver accurate administrative work, audit-ready stores and effective team leadership in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Dispatch Clerk

Current

DPD Laser

Jan 2018 - Present (8 years)

Handled parcel receiving, manifest dispatching to drivers, collections, debriefing, problem parcel sorting, customer service and related cash and administrative tasks to support logistics operations.

Customer Service Cash Handling

Senior Manager

Afros Chicken Shop

Mar 2018 - Aug 2018 (5 months)

Managed fast-food operations including stock ordering, budgeting, catering coordination, food preparation oversight and daily stock weight-based checks to ensure consistent quality and cost control.

Food Service Management Budgeting Cash Handling

Store Manager

Refinery (Pepkor)

Jan 2017 - Jan 2018 (1 year)

Promoted from Supervisor to Manager; led store operations including budgeting, P&L oversight, staff hiring and training, scheduling, stock takes and SOP implementation, driving operational growth.

Store Management P&L management Staff Training Scheduling Stock Taking Merchandising SOPs Audit & Compliance

Supervisor

Just Undies

Aug 2016 - Feb 2017 (6 months)

Supervised store operations including cash ups, order management, distribution, stock control and payroll to support smooth daily operations.

Team Supervision Order Processing Stock Management Payroll Distribution Loss Prevention

Admin / Cashier

Cash Crusaders

Jul 2014 - Aug 2016 (2 years 1 month)

Performed cashier and administrative duties including cash ups, high-value checks, merchandising and sales support to maintain accurate transactions and store presentation.

Cash Handling Merchandising Sales Support Inventory Control Customer Service

Receptionist

Jessegaard Marine

May 2013 - Jul 2014 (1 year 2 months)

Managed front-desk operations including flight and hotel bookings, email correspondence, travel arrangements, reporting, filing and switchboard, improving administrative responsiveness during tenure.

Customer Service Reporting Administrative Support