Open to opportunities

Nokuphumelela Khaka

@nokuphumelelakhaka

Detail-focused administrative and operations professional with 15+ years supporting records, customers, and care services.

Zimbabwe

Message

What I'm looking for

I’m looking for on-site opportunities where I can own accurate records and smooth day-to-day operations, deliver excellent customer service, and support caregiving or hospitality needs. I’m also open to entry-level AI support work.

I’m a detail-oriented administrative and operations specialist with over 15 years of experience across administrative support, operations, customer service, caregiving, and hospitality, plus entry-level AI support. I’m known for reliability, confidentiality, and adapting quickly to new systems.

In roles like Secretary / Court Messenger, I prepare, manage, and track legal documents and service records, while maintaining accurate case logs, compliance reports, and correspondence. I focus on documentation control, data accuracy, record management, and documentation compliance—so teams can trust the information they use.

I’ve also supported clients directly as a Home-Based Caregiver, where I provided daily personal care and rehabilitation support for stroke recovery. I maintained medical records, appointments, and care schedules, and documented observations and progress accurately to support consistent outcomes.

My background includes guest-facing operations as a Housekeeping Attendant and sales/customer work as a Sales Associate, where attention to detail drives satisfaction and inventory accuracy. I’m open to on-site roles in administration, operations, hospitality, caregiving, and AI support, and I bring strong office tool skills across Microsoft Office and Google Workspace.

Experience

Work history, roles, and key accomplishments

Current

Secretary / Court Messenger

Current

Judicial Services

Mar 2025 - Present (1 year 3 months)

Prepared and managed legal documents and service records while maintaining accurate case logs and compliance reports. Handled sensitive and confidential information with precision.

Case Logging Compliance Reporting Correspondence Management Confidentiality Record Management Administrative Support

Home-Based Caregiver

Private Client

Oct 2021 - Mar 2025 (3 years 5 months)

Provided daily personal care and rehabilitation support for stroke recovery, tracking progress and observations. Maintained medical records, appointments, and care schedules with accuracy.

Personal Care Rehabilitation Support Appointments Progress Documentation Attention To Detail

Housekeeping Attendant

Shutters On The Beach Hotel

Jul 2019 - Jan 2020 (6 months)

Delivered high-standard room and public-area cleaning services to support guest satisfaction. Supported laundry operations and pool-area maintenance while following hotel procedures.

Public Areas Cleaning Laundry Support Pool Area Maintenance Attention To Detail

Sales Associate

West Elm

Apr 2019 - Jul 2019 (3 months)

Assisted customers with product selection and transactions while maintaining merchandising standards. Supported inventory accuracy through careful handling of sales and store processes.

Customer Service Sales Support Merchandising Transaction Processing Product Selection Retail Operations

Production Worker

Shinola Detroit

Sep 2018 - Dec 2018 (3 months)

Returned for additional production shifts, completing assembly and quality checks to meet required standards. Followed safety procedures throughout the production workflow.

Safety Compliance Process Adherence Manufacturing Support

Production Worker

Shinola Detroit

Jan 2018 - Mar 2018 (2 months)

Performed precision assembly and quality inspections while following production standards. Completed tasks in line with safety procedures.

Safety Compliance Process Adherence Manufacturing Support

Graphic Design Intern

Strawberry Print

Aug 2013 - Jun 2014 (10 months)

Designed flyers, brochures, business cards, and banners to support client marketing needs. Assisted with print production and incorporated client revisions.

Business Card Design Banner Design Print Production Client Revisions

Personal Assistant

Afro Honeyguide

Jun 2008 - Nov 2009 (1 year 5 months)

Managed schedules, correspondence, and day-to-day administrative tasks to support office operations. Provided reliable office support across daily coordination responsibilities.

Scheduling Administrative Support Documentation Communication

Bank Teller

CFX Bank

Jun 2007 - Jun 2008 (1 year)

Processed financial transactions and handled customer inquiries while maintaining accuracy. Ensured compliance with banking procedures for each interaction.

Transaction Processing Customer Service & Compliance Attention To Detail

Employee Relations Clerk

Cottco Head Office

May 2005 - Jan 2006 (8 months)

Maintained employee files, disciplinary records, and meeting minutes to support employee relations operations. Ensured document organization and record accuracy for internal reference.

Employee File Management Meeting Minutes Confidentiality

Time Office Clerk

Golden Kopje Mine

May 2003 - Jul 2004 (1 year 2 months)

Managed timesheets, attendance records, and payroll data to support accurate workforce tracking. Ensured timely and accurate record handling for reporting needs.

Timesheets Attendance Reporting Record Management Administrative Support

English Language Teaching Volunteer

Methuen Library

Volunteered to support English language teaching activities at a library setting. Assisted with learner engagement and classroom-style support.

Communication Reliability Team Collaboration

Volunteer - Show Society

Mashonaland West Show Society

Volunteered with Mashonaland West Show Society to support event operations and coordination tasks. Helped with day-to-day support activities to ensure smooth delivery.

event support Operations Coordination Team Collaboration Administrative Assistance Communication Reliability

Volunteer - Lions Club

Lions Club International

Volunteered with Lions Club International (District 412) to support community and club activities. Contributed to team-based coordination and event participation.

Volunteering Team Collaboration Event Participation Reliability Administrative Support

Volunteer - Youth Center

Chinhoyi Youth Center

Volunteered at Chinhoyi Youth Center to support youth-focused activities and operations. Provided consistent assistance in a team environment.

Youth Program Assistance Team Collaboration Communication Reliability Administrative Support Volunteer

Art Volunteer

Skid Row Art Studio

Volunteered at an art studio to support creative activities and client-facing assistance. Helped contribute to day-to-day program delivery through reliable support.

Art Program Support Team Collaboration Communication Reliability