Open to opportunities

noha Zamel

@nohazamel

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Experienced linguistics specialist with a passion for multilingual communication.

United States

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What I'm looking for

I am seeking a role that values multilingual communication and offers opportunities for growth in a collaborative environment.

I am a dedicated linguistics specialist with a strong background in managing multilingual projects and providing exceptional service in Spanish, English, and Arabic. My experience in consular and customer service roles has equipped me with the skills to excel in complex communication and cultural mediation. I thrive in diverse teams and am passionate about fostering understanding and efficiency.

Currently, I work as a Customer Support & Appointment Coordinator at Bright N’ Shine Pet Dental, where I manage client communications and enhance customer satisfaction. My previous role as a Consular Assistant at the Embassy of the Dominican Republic allowed me to hone my translation skills and manage front desk operations effectively. I am committed to driving impact in specialized linguistics positions and look forward to new challenges.

Experience

Work history, roles, and key accomplishments

Current

Customer Support & Appointment Coordinator

Current

Bright N' Shine Pet Dental

May 2025 - Present (2 months)

Managed client communication via phone, email, text, and social media to schedule pet dental appointments and maintain customer satisfaction. Coordinated with on-site dental teams by confirming schedules, updating patient records, and resolving logistical issues.

Customer Service Scheduling Database Management Client Communication Process Improvement

Consular Assistant

Embassy of the Dominican Republic

Sep 2024 - Jan 2025 (4 months)

Processed visa applications and legalized official documents such as birth and marriage certificates. Translated legal, financial, and consular documents between Arabic, English, and Spanish with accuracy and cultural sensitivity.

Visa Processing Document Legalization Translation

Education

Degrees, certifications, and relevant coursework

Faculty of Al-Alsun, Ain Shams University

B.A. in Linguistics, Linguistics

Grade: EXCELLENT

Activities and societies: Google Developer Student Clubs (PR Member), YLY (Youth Leadership Organization) Operations Team Member

Pursued a Bachelor of Arts in Linguistics, focusing on the intricacies of language and communication. Completed a Literary Translation Thesis, translating excerpts from 'Muertes de perro' by Francisco Ayala from Spanish to Arabic, preserving stylistic complexity and socio-political critique. Applied professional translation strategies and investigated the novel's historical context.