noha Zamel
@nohazamel
Experienced linguistics specialist with a passion for multilingual communication.
What I'm looking for
I am a dedicated linguistics specialist with a strong background in managing multilingual projects and providing exceptional service in Spanish, English, and Arabic. My experience in consular and customer service roles has equipped me with the skills to excel in complex communication and cultural mediation. I thrive in diverse teams and am passionate about fostering understanding and efficiency.
Currently, I work as a Customer Support & Appointment Coordinator at Bright N’ Shine Pet Dental, where I manage client communications and enhance customer satisfaction. My previous role as a Consular Assistant at the Embassy of the Dominican Republic allowed me to hone my translation skills and manage front desk operations effectively. I am committed to driving impact in specialized linguistics positions and look forward to new challenges.
Experience
Work history, roles, and key accomplishments
Customer Support & Appointment Coordinator
Bright N' Shine Pet Dental
May 2025 - Present (2 months)
Managed client communication via phone, email, text, and social media to schedule pet dental appointments and maintain customer satisfaction. Coordinated with on-site dental teams by confirming schedules, updating patient records, and resolving logistical issues.
Consular Assistant
Embassy of the Dominican Republic
Sep 2024 - Jan 2025 (4 months)
Processed visa applications and legalized official documents such as birth and marriage certificates. Translated legal, financial, and consular documents between Arabic, English, and Spanish with accuracy and cultural sensitivity.
Education
Degrees, certifications, and relevant coursework
Faculty of Al-Alsun, Ain Shams University
B.A. in Linguistics, Linguistics
Grade: EXCELLENT
Activities and societies: Google Developer Student Clubs (PR Member), YLY (Youth Leadership Organization) Operations Team Member
Pursued a Bachelor of Arts in Linguistics, focusing on the intricacies of language and communication. Completed a Literary Translation Thesis, translating excerpts from 'Muertes de perro' by Francisco Ayala from Spanish to Arabic, preserving stylistic complexity and socio-political critique. Applied professional translation strategies and investigated the novel's historical context.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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