Noha Ahmed

I’m a customer service professional who combines accuracy, logic, and a calm, professional approach to every interaction. I’m enthusiastic, self-motivated, reliable, responsible, and adaptable to challenging situations.

At Expedia, I worked as a Travel Consultant by understanding client needs and providing accurate travel options. I coordinated transportation and arranged an excellent travel experience for customers.

At Logical Technical Solution (LTS), I served as a Survey Agent, facilitating survey execution across phone, mail, and online channels. I collected data, analyzed survey results, and prepared reports.

I’ve also supported customers through escalations and complaint resolution as a Sales Representative at Ozempic Options, maintaining a positive, empathetic, and professional attitude. Alongside this, I’ve worked as a Game Master at Blizzard as a rules facilitator and multiplayer moderator, strengthening my organization, communication, and ability to lead in fast-paced environments.