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Noel Lopez

@noellopez

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I drive accurate operations, system adoption, and invoice workflows across global business teams.

United States

Message

What I'm looking for

I'm looking to support business-critical systems, improve workflow accuracy, train users, and partner across teams to resolve operational issues and drive technology adoption.

At R/GA, I support business operations and Reporter system workflows across 11 global offices, helping users manage client and project setup, timekeeping, billing, portfolio maintenance, and troubleshooting.

I'm the primary Reporter SME and lead weekly training for 8–25 new hires and internal users. I create practical guidance that helps technical and non-technical teams navigate workflows independently.

I support approximately $1.8M in annual invoice activity through code validation, approval confirmation, discrepancy resolution, and SAP Fiori payment-readiness workflows. My recurring audits and follow-up help maintain 96% timekeeping compliance.

Earlier at Zenith Media and comiXology, I improved reconciliation accuracy, trained new team members, supported vendor and shared-service workflows, and contributed to 50+ digital product releases across iOS, Android, and Windows.

Experience

Work history, roles, and key accomplishments

Current

Business Operations Specialist

Current

R/GA

Oct 2016 - Present (9 years 11 months)

Serve as primary SME for Reporter across 11 global offices, supporting setup, troubleshooting, and workflow questions. Lead weekly training for 8-25 users and maintain 96% timekeeping compliance while supporting $1.8M in annual invoice activity.

Reporter SAP Fiori Worksome Jira Slack Zoom Microsoft Office Excel Invoice Operations Time Keeping Compliance User Training Process documentation Troubleshooting

Media Administrator

Zenith Media

Jan 2014 - Oct 2016 (2 years 9 months)

Reduced quarterly broadcast cash reconciliation discrepancies by approximately 50% through improved review steps and data validation. Trained and mentored 4 new hires on documentation, reconciliation, and operational practices.

Reconciliations Data Validation Training Mentorship Vendor Documentation W 9s Re:Sources shared services Process Improvement

Production Launch Assistant

ComiXology

Dec 2012 - Dec 2013 (1 year)

Coordinated timely digital launches for major publishers including Marvel, DC, and IDW. Contributed to 50+ successful product releases by updating CMS content and completing QA checks across iOS, Android, and Windows devices.