Noble da future
@nobledafuture
Customer service professional with strong management and communication skills.
United StatesWhat I'm looking for
I am a dedicated customer service professional with extensive experience in management and team supervision. Over the years, I have honed my skills in fast-paced environments, ensuring excellent customer relations and maintaining high standards of service. My ability to diplomatically resolve customer complaints has been a key factor in my success, allowing me to build strong rapport with clients and colleagues alike.
Throughout my career, I have successfully supervised teams of over 20 employees, demonstrating my leadership capabilities and commitment to fostering a positive work environment. My experience spans various roles, including sales management and quality assurance, where I have consistently met and exceeded performance quotas. I am passionate about utilizing my skills to contribute to a growing company while bringing a positive attitude to the workplace.
Experience
Work history, roles, and key accomplishments
Supervisor
Auto Cricket
Aug 2011 - Apr 2013 (1 year 8 months)
Supervised a team of 20 call center representatives, ensuring adherence to quality standards and operational efficiency. Maintained accurate records, monitored calls for quality assurance, and managed data input.
Q & A / Trainer
Security Networks
Oct 2009 - Aug 2011 (1 year 10 months)
Conducted door-to-door sales, set appointments, and managed trade-offs for alarming systems. Provided training to new hires on product features and sales techniques.
Phone Calls/Supervision
Q & A Rep
Feb 2008 - Dec 2009 (1 year 10 months)
Managed customer inquiries and provided support via phone, ensuring high levels of customer satisfaction. Assisted with office supply orders and handled various administrative tasks independently.
Sales Manager
V. Kirby, Fl.
Mar 2008 - Jul 2009 (1 year 4 months)
Led a team of sales representatives, overseeing door-to-door sales operations and ensuring sales targets were met. Managed employee counts and supervision, and actively promoted new product releases.
Education
Degrees, certifications, and relevant coursework
Lincoln Technology
Unknown, Business Management
Studied business management principles and practices. Developed foundational skills applicable to various business environments.
Availability
Location
United StatesAuthorized to work in
Job categories
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