Noah Gentry

Owned day-to-day Salesforce workflows for a business travel savings platform, maintaining lead, contact, account, opportunity, and activity records. Built and maintained Salesforce Flow automations, reducing manual follow-up work by 30%, and improved CRM data completeness from 86% to 97%.

Administered Salesforce processes for a B2B communications and contact-center sales organization, configuring Flow, assignment rules, email alerts, and approval paths. Reduced stale open opportunities by 24% and wrote workflow runbooks for user support.

Supported Salesforce business processes for an enterprise analytics software organization, translating requirements into configuration changes. Designed dashboards and improved data quality, cutting records failing required-field standards by 35%.

Supported Salesforce as the operating system for a growing enterprise analytics sales organization, maintaining processes for prospecting, account planning, and opportunity management. Improved forecast review consistency, increasing opportunities with documented next actions from 62% to 91%.

Maintained sales operations data and reporting for a developer-focused database platform, working with Salesforce leads, contacts, accounts, opportunities, and activities. Reduced weekly reporting preparation from 2 days to 5 hours by implementing governed report filters and repeatable data checks.

Bachelor of Science in Computer Science from the University of Cincinnati, completed in 2012.