NNEKA SYLVANUS
@nnekasylvanus
Remote Executive Assistant | Inbox, calendar, and systems support for busy founders. WAT timezone
What I'm looking for
I’m a detail-driven virtual assistant with a strong foundation in inbox management, calendar coordination, document organisation, and productivity systems built on Notion and Google Workspace. I thrive in remote, fast-paced environments where structure and precision directly affect how an executive or team operates.
I organise and categorise high-volume email inboxes in Gmail using labels, filters, and priority flags so nothing critical goes unattended. I also drafted and structured professional email responses on behalf of clients, maintaining their tone and communication standard, while keeping discretion and reliability for sensitive information.
I set up scheduling workflows with Calendly, create booking links, and automate appointment confirmations—while coordinating meetings across time zones with timely reminders. Beyond that, I build structured workspaces in Notion, manage tasks in Asana, and work with Monday.com and Trello, using document libraries in Google Drive and formatted Google Docs to professional standards so information is easy to find and nothing slips between the cracks.
Experience
Work history, roles, and key accomplishments
Founder and Operations Lead
Quivo
Jan 2024 - Present (2 years 5 months)
Founded a service marketplace connecting customers with vetted providers after identifying a local market gap. Onboarded 2 verified providers in the first month, maintained 100% response consistency across Instagram and WhatsApp Business, and managed daily operations without support staff.
Streamlined document organization,
Reorganized the document filing system for a legal chamber, cutting retrieval time for case files and eliminating misfiling errors across a 3 month engagement
Managed scheduling and correspondence for legal professionals, ensuring zero missed appointments across the engagement.
Increased customer satisfaction through effective complaint resolution, handling 80% of all customer inquiries end to end across a five year period. Managed daily operations serving 30 to 50 customers and overseeing inventory of 50 to 200 products, streamlining processes that improved overall store efficiency.
Education
Degrees, certifications, and relevant coursework
University of Nigeria, Nsukka
Bachelor of Science, Plant Science and Biotechnology
Earned a Bachelor of Science in Plant Science and Biotechnology at the University of Nigeria, Nsukka.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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