Open to opportunities

Henry Ngidi

@henryngidi

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Highly skilled and motivated IT Support and Linux enthusiast.

Nigeria

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What I'm looking for

Looking for opportunities as an IT Support and SOC Analyst where I can utilize my skills and experience to contribute to the growth and success of the organization.

As a highly skilled and motivated IT Support professional with a passion for Linux, I have gained extensive experience in configuration, installation, maintenance, and troubleshooting of computer hardware, software, and printers. With a strong background in IT support and cybersecurity, I am confident in my ability to take initiative and seek out new challenges.

Throughout my career, I have worked with various organizations, including NGOs and hotels, providing top-notch IT support services and ensuring seamless operations. My expertise includes network management, software and hardware troubleshooting, and IT security policies and procedures.

I am a certified professional with a strong educational background in Computer Science and Google IT Support. I hold certifications in Cisco Networking Devices, ISO/IEC 31000:2018 (RISK MANAGEMENT) FOUNDATION, ISO/IEC 27001:2022 (INFORMATION SECURITY MANAGEMENT SYSTEM) FOUNDATION, and THE COMPLETE OSINT TRAINING (UDEMY). I am committed to staying up-to-date with the latest technologies and trends in the industry.

Experience

Work history, roles, and key accomplishments

Mastercard Cybersecurity Virtual Experience Program

Mastercard

Feb 2022 - Feb 2022 (0 months)

Completed a job simulation where I served as an analyst on Mastercard’s Security Awareness Team. Helped identify and report security threats such as phishing. Analysed and identified which areas of the business needed more robust security training and implemented training courses and procedures for those teams.

Cybersecurity Security Awareness Phishing

Datacom Cybersecurity Job Simulation

Datacom

Feb 2022 - Feb 2022 (0 months)

Completed a simulation focused on how Datacom's cybersecurity team helps protect its clients. Investigated a cyberattack and produced a comprehensive report documenting findings and outlining key recommendations to improve a client's cybersecurity posture. Conducted a comprehensive risk assessment.

Cybersecurity Risk Assessment IT Support

Manager

Talk of the City Hotel and Bar

Jan 2022 - Feb 2022 (1 month)

Implemented procurement as per approved guidelines, procedures, and form of the organization. Maintained and regularly updated the price list and current suppliers’ database.

Procurement Inventory Management Supply Chain Management

IT Support

The Palladium Group

Provided first-tier help desk support to users, responding to IT-related issues like network access, printer, Microsoft Office, and software services. Operated and maintained the IT environment that contains Active Directory, Exchange, and Backup.

IT Support Network Management Active Directory Exchange Backup

IT Support

Sa'IAnwara'I'Jumai Consultaire Limited

Administered Active Directory and Office 365. Provided complete general IT support services and assisted global management teams. Conducted IT training for new staff and provided mobile and PC support.

IT Support Active Directory Office 365 IT